Rethinking Relevance: Museums and the Public They Aim to Serve

Museums say they serve the public—but do their audiences reflect that? This post explores new research on museum relevance, accessibility, and the not-so-innovative “innovations” in audience development.

Understanding Donor Behavior: Key Insights from The Generosity Report 2025

The Generosity Report by Neon One highlights donor behavior, emphasizing that maintaining donor relationships increases giving. Collaborating with other nonprofits enhances overall donations, while increased donor engagement, through events and communication, correlates with higher contributions.

Research Roundup: What do liberal and conservative arts audiences think of DEI?

What do 22,000 audience members really think about DEI in the arts? This post unpacks new research from WolfBrown—and what it means for values, programming, and who shows up.

The Glass Cliff in Arts Leadership: A Case Study of Oregon Shakespeare Festival

This week is a Research Roundup, where I’ll write posts about recent research I’ve read. Today is an article about Oregon Shakespeare Festival and the transition to and out of leadership of Nataki Garrett.

Say What You Mean When Fundraising

Cluttered language makes fundraising harder. Donors need to know what the problem you’re solving is, and how you intend to do it. That’s it.

Re-Energizing Creatives: Insights from the Artists Thrive Summit

Attending the 2025 Artists Thrive Summit renewed my focus on building from strength, not scarcity. Highlights included inspiring talks by Ruki Neuhold-Ravijumar and GK Callahan, and connecting with peers supporting arts careers. Grateful to the Tremaine Foundation for making this accessible and equitable through generous support and presenter compensation.

Day 1 of Visitor Studies Association Conference

I’m in St. Paul, Minnesota for the 2024 Visitor Studies Association conference. It’s a conference for visitor studies professionals from all kinds of museums (science, children’s, art, history, zoos), mostly people who work on in-house evaluation teams, though there are consultants and I met some marketing folks, too. I sat in three (!) sessions today … Continue reading Day 1 of Visitor Studies Association Conference

The Audience Agency: UK Resource

The Audience Agency is an audience research agency in the United Kingdom that does incredible work with psychographics of audiences of arts and culture. They’re a nonprofit organization themselves that surveys a huge number of audiences and analyzes ticketing data directly from arts organizations through their Cultural Participation Monitor longitudinal study. They’re on my mind … Continue reading The Audience Agency: UK Resource